DMS system or “Dealer Management System” refers to the complete packaged software that can run your automotive business. From printing service invoices to manage internet sales, from inventory management all the way to accounting and payroll. It is suppose to be the comprehensive system that is able to run a dealership all in one. But the software vendors in the market place are often poorly developed and hopelessly outdated. Many of the DMS or even the CRM solutions out there can be unnecessarily over complicated and redudant. Trying to enforce certain processes in the automotive business often leads to overwhelming human errors, and counter productive system glitches. If you can take some time out for a little research, you should ask your support staff just how many functions of your DMS system they are truly using on a daily basis. Or better yet, pick a random function in your DMS system and quiz your staff on it. If your dealership support staff are only using a small fraction of your current DMS system, don’t you think it is a complete waste of money and time to have these over complicated system that is never put into use? If your DMS system require intense user training on top of that, don’t you think you are using the wrong system all together? Perhaps you are creating unnecessary obstacles for your business that is separating the meaning of team work.
Posts Tagged ‘Costly’
Is Your Automotive Dms System Running Your Dealership More Effectively Or More Costly?
July 5th, 2010Need A Solution For Costly Automotive Repairs?
March 10th, 2010
Depending on the model and year of your vehicle, repair expenses will vary. Current emission standards and advanced technology is an integral part of the automotive world. With advanced technology comes higher costs, especially if you rely on someone else to do the work for you.
There are solutions that will save you some headaches and put cash back in your pocket. If you had the same insider information as your dealership or private garage the ball would be in your court when checking over a repair bill and the honesty of your mechanic.
If you are a weekend mechanic or just a concerned car owner, the value of knowing insider information about your vehicle is extremely valuable. This will give you the ammunition you need to dispute a repair bill and keep an eye on particulars such as the cost of parts and labor.
Once you gain this knowledge your confidence level will grow along with your automotive language that will put any service department advisor on guard. He or she will realize that you are not a pushover and they will tend to be more efficient when it comes to quotes and final costs on your vehicle.
Not to say that every repair shop or mechanic is trying to rip you off, there are times when honest mistakes are made. Any shop worth a grain of salt will have qualified technicians, free estimates and should always show you the old parts that came from your vehicle.
